:root{color-scheme:light;--bg:#f6f5f2;--panel:#ffffff;--panel-subtle:#f0f4f8;--ink:#18212f;--muted:#637083;--line:#d9e0e8;--accent:#167c80;--accent-dark:#0f5d60;--danger:#b42318;--admin:#ecf7f6;--user:#f7f1e8}*{box-sizing:border-box}body,html{min-height:100%}body{margin:0;background:var(--bg);color:var(--ink);font-family:Arial,Helvetica,sans-serif}button,input,textarea{font:inherit}a{color:inherit;text-decoration:none}button{cursor:pointer}button:disabled,textarea:disabled{cursor:not-allowed;opacity:.62}.chat-shell{display:grid;grid-template-columns:minmax(280px,360px) 1fr;min-height:100vh}.chat-sidebar{display:flex;min-height:100vh;flex-direction:column;border-right:1px solid var(--line);background:var(--panel)}.sidebar-scrim{display:none}.sidebar-header{padding:28px 24px 20px;border-bottom:1px solid var(--line)}.sidebar-title-row{display:flex;align-items:center;justify-content:space-between;gap:12px}.logout-button{display:flex;min-width:38px;min-height:38px;align-items:center;justify-content:center;border:1px solid var(--line);background:#fff;color:var(--muted);padding:0}.logout-button:hover:not(:disabled){border-color:#b9c7d6;background:var(--panel-subtle);color:var(--danger)}.logout-button svg{width:20px;height:20px;stroke:currentColor;stroke-width:2.2;stroke-linecap:round;stroke-linejoin:round}h1,h2,p{margin:0}h1{font-size:24px;line-height:1.2}h2{margin-top:4px;font-size:22px;line-height:1.25}.sidebar-header p{margin-top:8px;color:var(--muted);line-height:1.45}input,select,textarea{width:100%;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);outline:none}input{padding:0 12px}input,select{min-height:42px}select{padding:0 34px 0 12px}textarea{min-height:86px;padding:12px;resize:vertical}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(22,124,128,.16)}button{min-height:42px;border:0;border-radius:8px;background:var(--accent);color:#fff;font-weight:700}button:hover:not(:disabled){background:var(--accent-dark)}.login-shell{display:grid;min-height:100vh;place-items:center;padding:24px}.login-panel{display:grid;width:min(380px,100%);grid-gap:22px;gap:22px;border:1px solid var(--line);border-radius:8px;background:var(--panel);padding:28px;box-shadow:0 12px 32px rgba(24,33,47,.08)}.login-form{display:grid;grid-gap:14px;gap:14px}.login-form label{display:grid;grid-gap:7px;gap:7px}.login-form label span{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase}.login-error{border:1px solid rgba(180,35,24,.25);border-radius:8px;background:#fff4f2;color:var(--danger);padding:10px 12px;font-size:14px}.sidebar-toolbar{display:flex;min-height:68px;align-items:center;justify-content:space-between;gap:12px;padding:14px 24px;border-bottom:1px solid var(--line)}.sidebar-toolbar span{color:var(--muted);font-size:13px;font-weight:700}.sidebar-toolbar button{min-width:92px;padding:0 16px}.chat-list{display:flex;flex:1 1;flex-direction:column;overflow:auto;padding:4px 0}.chat-item{display:grid;position:relative;min-height:64px;border-bottom:1px solid #eef2f5;color:var(--ink);padding:10px 16px;text-align:left;transition:background .12s ease}.chat-item,.chat-item.unread{background:#fff}.unread-dot{display:block;flex:0 0 auto;width:9px;height:9px;border-radius:50%;background:var(--danger)}.chat-item.active,.chat-item:hover{background:#f5f7f8}.chat-item.active{background:#eef7f6}.chat-item-main{display:grid;min-width:0;grid-gap:4px;gap:4px}.chat-item-bottom,.chat-item-top{display:flex;min-width:0;align-items:center;justify-content:space-between;gap:12px}.chat-item-top strong{min-width:0;overflow:hidden;color:#152033;font-size:15px;font-weight:700;line-height:1.25;text-overflow:ellipsis;white-space:nowrap}.chat-item-top time{flex:0 0 auto;color:var(--muted);font-size:11px;line-height:1.25}.chat-item-preview{min-width:0;overflow:hidden;color:var(--muted);font-size:13px;font-weight:400;line-height:1.3;text-overflow:ellipsis;white-space:nowrap}.chat-item.unread .chat-item-preview,.chat-item.unread .chat-item-top strong{font-weight:800}.chat-seen-marks{display:inline-flex;margin-right:3px;color:#9ca8b6;vertical-align:-3px}.chat-seen-marks svg{width:18px;height:18px;fill:currentColor}.chat-seen-marks.seen{color:#34a3e6}.load-more{width:100%}.chat-panel{flex-direction:column;height:100vh;min-height:100vh}.chat-panel,.thread-header{display:flex;min-width:0;overflow:hidden}.thread-header{min-height:88px;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line);background:rgba(255,255,255,.72);padding:20px 28px}.thread-title-row{display:flex;flex:1 1 auto;min-width:0;align-items:center;gap:12px}.thread-title-row>div{min-width:0}.thread-title-row h2{max-width:min(58vw,760px);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-list-toggle{display:none}.chat-list-state{position:fixed;width:1px;height:1px;overflow:hidden;opacity:0;pointer-events:none}.chat-list-toggle svg{width:22px;height:22px;stroke:currentColor;stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round}.thread-kicker{color:var(--muted);font-size:12px;font-weight:800;letter-spacing:0;text-transform:uppercase}.translate-toolbar{display:flex;flex:0 0 auto;align-items:center}.translate-toolbar button{display:inline-flex;width:44px;min-width:44px;min-height:44px;align-items:center;justify-content:center;border:0;background:transparent;color:var(--accent);padding:0}.translate-toolbar button:hover:not(:disabled){background:transparent;color:var(--accent-dark)}.translate-toolbar button:disabled{opacity:1}.translate-toolbar button svg{width:26px;height:26px;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.translate-spinner{display:block;width:18px;height:18px;border:2px solid rgba(22,124,128,.2);border-top:2px solid var(--accent);border-radius:50%;animation:translate-spin .72s linear infinite}@keyframes translate-spin{to{transform:rotate(1turn)}}.translator-drawer{display:flex;position:fixed;top:0;right:0;z-index:20;width:min(420px,100vw);height:100vh;flex-direction:column;overflow-y:auto;overscroll-behavior:contain;border-left:1px solid var(--line);background:var(--panel);box-shadow:-18px 0 35px rgba(24,33,47,.14);transform:translateX(100%);transition:transform .18s ease}.translator-edge-toggle{display:flex;align-items:center;justify-content:center;position:fixed;top:150px;right:0;z-index:25;min-width:34px;min-height:58px;border-radius:8px 0 0 8px;background:#2d3b4f;padding:0 7px;transform:translateY(-50%);transition:right .18s ease,background .12s ease}.translator-edge-toggle svg{width:22px;height:22px;stroke:currentColor;stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round}.translator-edge-toggle.open{right:min(420px,100vw)}.translator-edge-toggle:hover:not(:disabled){background:#1f2937}.translator-drawer.open{transform:translateX(0)}.translator-drawer-header{display:flex;flex:0 0 auto;align-items:flex-start;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line);padding:22px 22px 18px}.translator-drawer-header h2{font-size:18px}.client-details{display:grid;grid-gap:10px;gap:10px;border-bottom:1px solid var(--line);background:#fff;padding:14px 22px 16px}.client-details-header{display:flex;align-items:center;justify-content:space-between;gap:12px}.client-details-header span,.client-form-summary>span{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase}.client-language-line{color:#334155;font-size:13px;font-weight:700;line-height:1.4}.client-form-summary{display:grid;grid-gap:8px;gap:8px}.client-form-table-wrap{max-width:100%;overflow:auto;border:1px solid var(--line);border-radius:8px}.client-form-table{width:100%;min-width:max-content;border-collapse:collapse;font-size:12px}.client-form-table td,.client-form-table th{max-width:150px;overflow:hidden;border-right:1px solid var(--line);padding:8px 10px;text-align:left;text-overflow:ellipsis;white-space:nowrap}.client-form-table td:last-child,.client-form-table th:last-child{border-right:0}.client-form-table th{background:#f8fafc;color:var(--muted);font-weight:800}.client-form-table td{color:var(--ink);font-weight:700}.analytics-events-panel{display:grid;grid-gap:10px;gap:10px;border-bottom:1px solid var(--line);background:#fff;padding:16px 22px 18px}.analytics-events-panel>span{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase}.analytics-events-panel button{width:100%;min-height:38px;padding:0 12px}.analytics-empty-text,.analytics-events-error{color:var(--muted);font-size:12px;font-weight:700;line-height:1.4}.analytics-events-error{color:var(--danger)}.analytics-events-list{display:grid;margin:0;padding:0;list-style:none}.analytics-events-item{display:grid;grid-template-columns:58px minmax(0,1fr);grid-gap:5px;gap:5px;align-items:start;border-top:1px solid var(--line);cursor:pointer;padding:7px 0}.analytics-events-item:focus,.analytics-events-item:hover{background:#f8fafc;outline:none}.analytics-events-item time{color:var(--muted);font-size:11px;font-weight:800;line-height:1.35}.analytics-events-item-main{display:grid;min-width:0;grid-gap:2px;gap:2px}.analytics-events-item-main strong{font-size:13px;line-height:1.25}.analytics-title-open{color:#047857}.analytics-title-form{color:#7c3aed}.analytics-title-payment{color:#c2410c}.analytics-title-button{color:#2563eb}.analytics-title-default{color:var(--ink)}.analytics-events-primary{min-width:0;overflow:hidden;color:var(--muted);font-size:12px;line-height:1.35;text-overflow:ellipsis;white-space:nowrap}.analytics-events-details{color:#475569;font-size:12px;line-height:1.35;overflow-wrap:anywhere;white-space:pre-line}.analytics-load-more{justify-self:start;min-height:auto;width:auto;border:0;background:transparent;color:var(--accent-dark);padding:0;font-size:12px;font-weight:800}.analytics-load-more:hover:not(:disabled){background:transparent;color:var(--accent);text-decoration:underline}.status-pill{flex:0 0 auto;border-radius:999px;background:#fff0d8;color:#7a4d00;padding:7px 10px;font-size:12px;font-weight:800}.error-banner{margin:18px 28px 0;border:1px solid rgba(180,35,24,.25);border-radius:8px;background:#fff4f2;color:var(--danger);padding:12px 14px}.messages{display:flex;min-height:0;flex:1 1;flex-direction:column;gap:8px;overflow:auto;background:radial-gradient(circle at 12px 12px,rgba(22,124,128,.045) 0 2px,transparent 2px 28px),linear-gradient(180deg,#f5f7f9,#eef3f4);background-size:34px 34px,100% 100%;padding:24px 28px}.message{position:relative;width:-moz-fit-content;width:fit-content;max-width:min(680px,78%);border-radius:20px;padding:10px 14px 7px;box-shadow:0 1px 2px rgba(24,33,47,.12)}.message p{overflow-wrap:anywhere;color:#12202e;line-height:1.42;white-space:pre-wrap}.message-meta{display:flex;align-items:center;justify-content:flex-end;gap:8px;margin-top:4px;color:rgba(18,32,46,.58);font-size:11px;font-weight:700;line-height:1.2}.message-meta span,.message-meta time{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.message-translation-toggle{display:block;width:-moz-fit-content;width:fit-content;min-height:auto;border:0;background:transparent;color:rgba(18,32,46,.58);padding:0;margin-top:5px;font-size:11px;font-weight:800;line-height:1.2}.message-translation-toggle:hover:not(:disabled){background:transparent;color:var(--accent-dark);text-decoration:underline}.message.user{align-self:flex-start;background:#fff}.message.user.group-end{border-bottom-left-radius:6px}.message.user.group-end:before{content:"";position:absolute;bottom:0;left:-7px;width:14px;height:14px;background:#fff;-webkit-clip-path:polygon(100% 0,100% 100%,0 100%);clip-path:polygon(100% 0,100% 100%,0 100%)}.message.manager{align-self:flex-end;background:#168f91}.message.manager p{color:#fff}.message.manager.group-end{border-bottom-right-radius:6px}.message.manager.group-end:before{content:"";position:absolute;right:-7px;bottom:0;width:14px;height:14px;background:#168f91;-webkit-clip-path:polygon(0 0,100% 100%,0 100%);clip-path:polygon(0 0,100% 100%,0 100%)}.message.manager .message-meta,.message.manager .message-translation-toggle{color:rgba(255,255,255,.76)}.message.manager .message-translation-toggle:hover:not(:disabled){color:#fff}.empty-state{border:1px dashed var(--line);border-radius:8px;color:var(--muted);padding:18px;text-align:center}.reply-box{display:grid;grid-template-columns:1fr auto auto;grid-gap:12px;gap:12px;align-content:end;align-items:end;border-top:1px solid var(--line);background:var(--panel);padding:18px 28px}.reply-box textarea{min-height:46px;max-height:168px;line-height:1.45;overflow-y:hidden;padding:12px 13px;resize:none}.reply-input-wrap{position:relative;min-width:0}.reply-input-wrap textarea{padding-right:50px}.reply-translate-button{display:inline-flex;position:absolute;right:5px;bottom:5px;width:36px;min-width:36px;min-height:36px;align-items:center;justify-content:center;background:transparent;color:var(--accent-dark);padding:0}.reply-translate-button:hover:not(:disabled){background:#d9f0ee;color:#0d4f52}.reply-translate-button svg{display:block;width:20px;height:20px;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.reply-actions{display:flex;align-items:center;position:relative;align-self:end}.reply-box>button,.script-menu-toggle{display:inline-flex;align-items:center;justify-content:center;width:46px;min-width:46px;min-height:46px;padding:0}.reply-box>button span,.script-menu-toggle span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.reply-box>button svg,.script-menu-toggle svg{display:block;width:22px;height:22px;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.script-menu-toggle[aria-expanded=true]{background:var(--accent-dark)}.script-menu{position:absolute;right:0;bottom:calc(100% + 10px);z-index:20;display:grid;width:min(280px,calc(100vw - 36px));max-height:min(360px,calc(100vh - 150px));grid-gap:4px;gap:4px;overflow-y:auto;border:1px solid var(--line);border-radius:8px;background:var(--panel);padding:8px;box-shadow:0 18px 44px rgba(24,33,47,.18)}.script-menu-item{display:flex;min-height:40px;align-items:center;justify-content:flex-start;width:100%;border-radius:6px;background:transparent;color:var(--ink);padding:0 10px;text-align:left}.script-menu-item:hover:not(:disabled){background:var(--panel-subtle);color:var(--accent-dark)}.script-menu-item span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media (min-width:761px) and (max-width:1180px){.chat-shell{grid-template-columns:minmax(260px,320px) minmax(0,1fr)}.thread-header{min-height:0;align-items:center;flex-direction:row;gap:12px;padding-top:16px;padding-bottom:16px}.thread-title-row h2{max-width:min(52vw,560px)}.translate-toolbar{display:flex;justify-content:flex-end}.translate-toolbar button{width:44px;min-width:44px;min-height:44px;padding:0}}@media (max-width:760px){.chat-shell{display:block;min-height:100svh;overflow-x:hidden}.chat-sidebar{position:fixed;top:0;bottom:0;left:0;z-index:35;width:min(340px,calc(100vw - 54px));min-height:100svh;border-right:1px solid var(--line);border-bottom:0;box-shadow:18px 0 34px rgba(24,33,47,.18);transform:translateX(-100%);transition:transform .18s ease}.chat-list-state:checked~.chat-sidebar{transform:translateX(0)}.sidebar-scrim{display:block;position:fixed;inset:0;z-index:30;min-width:0;min-height:0;border-radius:0;opacity:0;pointer-events:none;transition:opacity .18s ease}.sidebar-scrim,.sidebar-scrim:hover:not(:disabled){background:rgba(24,33,47,.32)}.chat-list-state:checked~.sidebar-scrim{opacity:1;pointer-events:auto}.sidebar-header{padding:22px 18px 16px}.sidebar-toolbar{padding-right:18px;padding-left:18px}.chat-list{max-height:none}.chat-panel{height:100svh;min-height:100svh;grid-template-rows:auto auto minmax(0,1fr) auto}.thread-header{min-height:0;align-items:center;flex-direction:row;gap:10px;padding-top:12px;padding-bottom:12px}.thread-title-row{flex:1 1 auto;width:auto;min-width:0}.thread-title-row h2{max-width:calc(100vw - 142px);font-size:18px;line-height:1.2}.chat-list-toggle{display:flex;flex:0 0 42px;align-items:center;justify-content:center;width:42px;min-width:42px;padding:0}.messages,.reply-box,.thread-header{padding-right:18px;padding-left:18px}.reply-box{position:-webkit-sticky;position:sticky;bottom:0;align-content:center;align-items:center;gap:8px;padding-top:10px;padding-bottom:10px}.translate-toolbar{display:flex;align-items:center;justify-content:flex-end}.translate-toolbar button{width:44px;min-width:44px;min-height:44px;padding:0}.translator-drawer{width:min(360px,calc(100vw - 46px))}.translator-edge-toggle{top:118px;min-width:32px;min-height:54px;padding:0 6px}.translator-edge-toggle.open{right:min(360px,calc(100vw - 46px))}.analytics-events-panel,.client-details,.translator-drawer-header{padding-right:18px;padding-left:18px}.message{max-width:88%}}.overlay{position:fixed;inset:0;background:rgba(0,0,0,.65);display:flex;align-items:center;justify-content:center;z-index:9999}.modal{width:min(860px,calc(100% - 32px));max-height:calc(100vh - 32px);overflow-y:auto;border:1px solid rgba(255,255,255,.72);border-radius:12px;background:white;box-shadow:0 24px 70px rgba(24,33,47,.28);padding:0}.script-modal{display:grid;grid-gap:18px;gap:18px;padding:24px}.push-prompt-modal{display:grid;grid-gap:16px;gap:16px;padding:24px}.push-prompt-modal>span{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase}.push-prompt-modal h2{font-size:22px}.push-prompt-modal p{color:var(--ink);line-height:1.5}.push-prompt-actions{display:flex;justify-content:flex-end;gap:10px}.push-prompt-actions button{min-width:112px;padding:0 18px}.push-prompt-actions button:first-child{border:1px solid var(--line);background:#fff;color:var(--accent-dark)}.push-prompt-actions button:first-child:hover:not(:disabled){border-color:#b9d8dd;background:#f1faf9}.draft-translation-modal{display:grid;grid-gap:16px;gap:16px;padding:24px}.draft-translation-modal>div:first-child>span{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase}.draft-translation-modal h2{margin-top:4px;font-size:22px}.draft-translation-preview{max-height:220px;overflow:auto;border:1px solid var(--line);border-radius:8px;background:var(--panel-subtle);padding:14px;color:var(--ink);line-height:1.5;white-space:pre-wrap}.draft-translation-actions{display:flex;justify-content:flex-end;gap:10px}.draft-translation-actions button{min-width:112px;padding:0 18px}.draft-translation-actions button:first-child{border:1px solid var(--line);background:#fff;color:var(--accent-dark)}.draft-translation-actions button:first-child:hover:not(:disabled){border-color:#b9d8dd;background:#f1faf9}.script-modal h2{font-size:22px}.script-modal p{max-height:240px;overflow:auto;border:1px solid var(--line);border-radius:8px;background:var(--panel-subtle);padding:14px;line-height:1.5;white-space:pre-wrap}.script-field{display:grid;grid-gap:7px;gap:7px}.script-field span{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase}.script-modal-actions{display:flex;justify-content:flex-end;gap:10px}.script-modal-actions button{min-width:112px;padding:0 18px}@media (max-width:760px){.script-menu{max-height:min(300px,calc(100vh - 132px))}.script-modal{gap:14px;padding:18px}.script-modal p{max-height:190px}.modal{width:min(620px,calc(100% - 24px))}}